Privacy Policy

This policy explains what information we collect when you visit your-domain.com or buy The Gilded Code, how we use it, and the choices you have. It applies to this website and all digital products sold through it.

Information We Collect

Information you give us. When you place an order or contact us, we collect what you provide directly:

• Your name and email address, so we can deliver the book and receipt
• Billing details such as your country or postal code, as required for orders and taxes
• Any message you include when you write to us

Information collected automatically. Like most websites, we receive certain data when you visit: your browser type, device type, pages viewed, referring link, and a rough location based on your IP address. This comes from our hosting and any analytics tools we use, and it helps us understand how the site is used.

Payments

Payments are handled by a third-party payment processor. We never see or store your full card number or other sensitive payment details. When you check out, the processor collects and handles your payment information under its own privacy policy, and shares with us only the confirmation, the amount, and the details needed to deliver your order and handle refunds.

How We Use Your Information

We use the information we collect to:

• Deliver The Gilded Code, receipts, and access links after purchase
• Provide support, including resending access and handling refunds
• Send order updates and, if you have opted in, occasional reader emails
• Keep the site secure, prevent fraud, and enforce our policies
• Understand how the site is used so we can improve it

Marketing Emails

We only send marketing emails if you asked for them, for example by joining the reader list. Every one of those emails includes an unsubscribe link, and every unsubscribe request is honored promptly. Transactional emails, such as your receipt or delivery link, are not marketing and are sent whenever you make a purchase.

Cookies

The site uses a small number of cookies and similar technologies: strictly necessary ones that keep the site and checkout working, and optional ones for analytics or advertising. Essential cookies do not require consent. Optional cookies are only set if your browser or the consent notice allows them, and you can clear or block cookies in your browser settings at any time. If you block all cookies, core browsing still works, but checkout may not.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers: our payment processor, email delivery service, and hosting provider, each of which processes data on our behalf to run the store
• Legal requirements: when the law requires it, or to protect our rights, property, or safety

Data Retention

Order records are kept for as long as needed to deliver your purchase, handle refunds and disputes, and meet tax and accounting rules. If you contact us, we keep the conversation for as long as it takes to resolve your request. Marketing consent records are kept until you unsubscribe.

Data Security

The site is served over HTTPS, and access to order and email records is limited to the people who need it to run the store. No method of transmission or storage is perfectly secure, so we cannot promise absolute security, but we review our practices regularly.

Your Rights

You can ask us at any time to:

• Tell you what personal information we hold about you
• Correct information that is wrong
• Delete your information, where the law allows
• Stop sending you marketing emails

Write to us using the contact details below and we will respond within 30 days. Depending on where you live, you may have additional rights under local law, such as GDPR in the EU or CCPA in California.

Children

The site and the book are not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us personal information, contact us and we will delete it.

Changes to This Policy

If we update this policy, the new version will be posted on this page with a revised date. If the change is significant, we will also announce it on the site or by email before it takes effect.